Introduction

Eric’s Car Care respects the privacy of all customers who entrust us with their personal information. This Privacy Policy sets out how we collect, use, manage, and protect your personal information when you use our services, visit our websites or our physical locations.

Data Collection

When you engage with Eric’s Car Care, we may collect information about you, including but not limited to:

1. Contact Information: Your full name, mailing address, phone number, and email address.
2. Vehicle Information: Details about your car such as its make, model, year, VIN, and service history.
3. Payment Information: Your billing address and payment method details. Please note, we do not store credit card information. Transactions are processed through a secure, third-party payment processor.

Use of Information

We use the information we collect from you for the following purposes:

1. To provide, maintain, and improve our services.
2. To process transactions and send you related information, including confirmations and invoices.
3. To send promotional communications, surveys, and relevant service updates.

Data Sharing

We do not sell or lease your personal information to third parties. We may share your information in the following situations:

1. Service Providers: We may share your information with third-party vendors who perform services on our behalf.
2. Compliance with Law: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, or legal proceedings.
3. Business Transfers: In the event of a merger, acquisition, or if Eric’s Car Care goes out of business or enters bankruptcy, your information may be transferred as part of that transaction.

Data Protection

We implement appropriate data protection measures to secure your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission or storage is 100% secure and we cannot guarantee absolute data security.

Cookies

We may use cookies and similar tracking technologies to collect and use personal information about you, for the purpose of improving your online experience, analytics, and advertising.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at our email address. We will take reasonable steps to update or delete your information as requested, as long as it does not conflict with our legal obligations.

Changes to this Policy

We may occasionally update this Privacy Policy. When we do, we will also revise the “last updated” date at the bottom of the Privacy Policy. Your continued use of our services constitutes your agreement to this Privacy Policy and any updates.

Contact Information

If you have any questions about this Privacy Policy, you can contact us by email at info@ericscarcare.com or by mail at our addresses:

1. Eric’s Car Care, Med Center: 6950 Kirby Dr, Houston, TX 77030
2. Eric’s Car Care, Rice Village: 5820 Kirby Dr, West University Place, TX 77005

Last Updated: July 11, 2023

Please note that this is a simplified privacy policy and may not cover all aspects required by law in your jurisdiction. It is highly recommended that you consult with a legal professional to ensure compliance with all local, state, and federal privacy laws